Turn-Around-Time (TAT)

TAT refers to the number of business days The Ellie Jo Co. (EJC) requires to fulfill your order for shipping. It does not include shipping time, weekends, or holidays.

When your order ships, you will receive a shipping notification. If you have not received this notification and your order is now outside of TAT, please contact us at orders@theelliejoco.com

You may also use the chat function, located in the bottom right hand corner of each page, to request the status of your order.